Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Information you provide to us:

• Account information (name, email address, phone number)
• Company information (company name, address, timezone)
• Employee data (names, contact information, schedules, time tracking)
• Payment information (processed securely through Stripe)
• Communications with our support team

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• To provide and operate the Shift Leader platform
• To process payments and manage subscriptions
• To send important service updates and notifications
• To provide customer support and respond to inquiries
• To improve our services and develop new features
• To ensure the security and integrity of our platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
• With Your Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, unless we are required to retain it for legal purposes.

6. Your Rights

You have certain rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can request correction of inaccurate information
• Deletion: You can request deletion of your personal information
• Portability: You can request a copy of your data in a portable format
• Opt-out: You can opt out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. Please see our Cookie Policy for detailed information about our use of cookies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@shiftleader.app
Address: 30 N Gould St Ste N Sheridan, WY 82801